At Starseeds, we provide the best possible shipping experience for our customers, no matter where in the world you live. We ship all over the world, with delivery times that vary depending on your location. We want to make sure that you’re aware of all the details and information surrounding our shipping process, so that you can order with confidence every time.
We deliver worldwide, but we strongly recommend you check your country and state laws to ensure that you can legally purchase and import the products we sell. We cannot provide any guarantees that your local customs will not confiscate any goods ordered by you. If this does occur then we are unable to provide any replacement of the confiscated items or refund payments; unless your order was covered by our Delivery Insurance. Please note we cannot be held responsible for persons who choose to act in conflict with their national laws and we do not encourage anyone to do so.
All orders are processed and delivered to you as quickly as possible – your order will start to move through our system once paid, during busy periods this may take slightly longer to arrive. We will always work as quickly as possible to get your order to you as soon as possible. Seeds sent to EU, UK, and USA customers are sent in their original breeders packaging, protected in bubble wrap. For international orders the seeds are removed from packaging that might be detected. They are then wrapped up and may be packaged in small cardboard boxes, documents, or other products before being placed in bubble wrap envelopes. This ensures that they arrive with you protected and in perfect condition.
All orders are sent in plain, discreet packaging that does not have any indication of its contents. Delivery times vary according to destination – please check the delivery times below:
USA: 2-12 working days
Europe: (EU Member States): 3-14 working days
United Kingdom: 4-5 working days
Worldwide: 5-35 working days
To make your shopping experience even easier, free shipping is available for EU customers if their order total is equal or exceeds €350 – only seeds are eligible for free shipping.
Depending on your chosen destination, Royal Mail Special Delivery (Before 1pm) can be selected for UK orders, DHL Next day courier service (Orders placed by 11.40am UK time, within the EU), or Royal Mail International Tracked & Signed for international destinations outside the UK – all of which come with a tracking number so that you can follow your parcel’s progress until it arrives safely at your door.
We’re always here if you need us – if you have any questions about our shipping process please feel free to get in touch with us.